Frequently Asked Questions
Cancellations & Refunds
- Guests who wish to cancel their booking may do so at any time prior to the check-in date without penalty by sending an email to firstname.lastname@example.org.
- Guest who wish to receive a refund (less processing fees) must cancel at least 14 days in advance of their check-in date.
- For cancellations occurring within 14 days of check-in, a refund may be given only in the case where the cancelled booking is taken by another guest before the original check-in date.
- No refunds will be given after check-in.
Last Updated: 12 November, 2019